Course description

In today’s environment, organizations need to operate effectively in highly volatile, uncertain, complex, and ambiguous (VUCA) conditions. In addition, unforeseen global crises such as the Covid-19 can dramatically impact business (McKinsey 2020). Keeping up with the pace of change and responding effectively in face of adverse events is crucial for organizations’ sustainability and their competitive advantage. Organizational and team dynamics ensures organizations’ and employees’ effective response in the VUCA environment, are the key factor of performance in companies and of employees’ well-being. Effective and productive leaders have a deep understanding of those dynamics i.e. how individuals and teams behave in organizational settings. Such leaders create a work environment that drives organizational performance and employees’ well-being and contributes to creating an innovation-driven and healthy ecosystem. 

The course is designed to shape your understanding of individual behaviour, team and organizational dynamics, based on research in psychology, sociology, organizational behaviour, and strategy. A continuous theme throughout this course will be workplace innovation; organizations which effectively implement workplace innovation:

  • are continuously anticipating, adjusting and transforming in response to external and internal events (maintain resilience) 
  • are adopting agile workplace practices (including virtual, digital solutions)
  • are anchored in trust-based interactions.

We will routinely reflect on the workplace innovation throughout the examination of the following topics: managing careers & networking, resilience and wellbeing, (virtual) team efficacity, leadership, power and conflicts, mobbing and harassment, change management.

Learning goals

You will apply the frameworks from this course in practice, in order to become an effective leader within your organization i.e. cognitive (knowledge, abilities) and noncognitive (attitudes & believes, social & emotional qualities, learning processes) skills. You will learn how to apply frameworks, ideas discussed in class into your professional context. To this end, you will need to communicate effectively and convincingly in writing and verbally. Clear, coherent and concise communication is a valuable skill in the workplace. On successful completion of this course, you will be able to apply main frameworks to assess and solve problems and you will particularly develop the following skills. 

  1. Subject specific skills

1.1           Apply major theoretical frameworks related to key topics in Organizational Behaviour c.f. course description

1.2           Analyse how organizational, team and individual dynamics drive organizational performance and employees’ well-being, and contribute to creating an innovation-driven and healthy ecosystem

1.3           Design strategies and actions to develop high-performance cultures, and effectively manage change and diversity in the workplace

2. Cognitive skills

2.1           Analyse and synthesize data

2.2           Apply theoretical frameworks to identify problems e.g. case studies and vignettes

2.3           Evaluate alternatives to provide solutions and make appropriate recommendations based on theoretical frameworks

2.4           Become aware of the importance of workplace innovation and its’ three dimensions

3. Social competences (noncognitive skills)

3.1           Work effectively in teams, and particularly virtual teams and with people of different backgrounds

3.2           Capacity to deliver constructive feedback and to make use of feedback received from peers

3.3           Excel in verbal and written communication in English

3.4           Foster leadership skills and own impact on team effectiveness

4. Personal competences (noncognitive skills)

4.1           Apply knowledge in practice to identify and solve problems

4.2           Work autonomously, including in virtual or hybrid contexts

4.3           Cultivate your growth mindset

4.4           Assess the limits of your own knowledge and acquire necessary knowledge to unfamiliar contexts