Diversity has become a central concern in the digital age both for positive and negative reasons.

On the positive side, diversity has proven to bring several unique and significant advantages to businesses: greater creativity and innovation, better decision-making with less fatal mistakes, improved performance, and better market understanding. These benefits have convinced the majority of multinational corporations to invest resources and effort into diversity initiatives, especially in their innovation and engineering teams.

On the negative side, the last decade has been marked by a series of events that have pressured Western societies and businesses to pay greater attention to issues of diversity and inclusion. Following social movements such as #MeToo or Black Lives Matter, discussions around how digital technologies shape and reinforce exclusion are now a central concern in organizations. The distrust in companies has been at an all-time high in the past few years, especially among the younger generations (Gen Z and Millennials). Repairing this damage requires companies to be committed to engaging with social issues.

For all these reasons, several studies have predicted that diversity literacy will be one of the four main skills that leaders will be required to have by 2030.